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Profile
Goutam Challagalla
Associate Dean, Executive Programs
Brady Family Associate Professor of Marketing
Area Coordinator for Marketing

Area(s):Executive MBA
Global Executive MBA
Administration
Academic Area(s):Marketing
Email:
Phone:404-894-4362
Address:800 West Peachtree Street NW
Atlanta, Georgia 30308
Suite:310
Office:3157
 
Dr. Goutam Challagalla is Associate Dean for Executive Education and Brady Family Associate Professor of Marketing at the College of Management, Georgia Institute of Technology.  He also serves as the Area Coordinator for marketing.

His research and teaching focuses on marketing management, sales management, distribution channels, business-to-business marketing, and service excellence.  His research has been published in the Journal of Marketing, Journal of Marketing Research, Management Science, Strategic Management Journal, Journal of Applied Psychology, and the Journal of the Academy of Marketing Science.  He is a recipient of the Outstanding Dissertation Award at UT-Austin and the E. Roe Stamps Excellence in Teaching Award at Georgia Tech.  Goutam serves on the editorial review board of the Journal of Marketing.

Prior to becoming associate dean at Georgia Tech, Dr. Challagalla worked as Principal at Monitor Executive Development (MED), the learning and development unit of The Monitor Group in Cambridge.  At Monitor, he served clients in agribusiness, pharmaceuticals, biotechnology, semi-conductor, consumer packaged goods, and chemicals industries.  In addition, he has worked on consulting, research, and teaching assignments with 3M, Applied Materials, Accenture, IBM, HSBC, AXA, McKinsey, UPS, GE, Illinois Tool Works, BellSouth (AT&T), AGCO, Prudential, RHR International, 180Commerce, and Simtrex Corp.  He has assisted clients on issues such as developing a market strategy, developing marketing plans, designing a marketing and sales organization, customer and competitor analyses, sales deployment, distributor and channel strategy, sales performance, and customer service.  

Dr. Challagalla’s undergraduate degree is from Osmania University in Hyderabad, India.  His MBA is from Arizona State University and Ph.D. is from the University of Texas at Austin.
Areas of Specialization
Sales Force Management
Marketing Strategy
Distribution Channels
Business-to-Business Marketing
Education
PhD, University of Texas at Austin
Featured Publications and Papers
  • THE MODERATING INFLUENCE OF FIRM MARKET POWER ON THE TRANSACTION COST ECONOMICS MODEL 
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  • The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation 
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  • Influence Tactics for Effective Adaptive Selling 
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  • Proactive Postsales Service:When and Why Does It Pay Off? 
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