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Home > IT Services > Support Request Form

Support Request Form

This form allows you request assistance with general College of Management IT-related issues. You will receive a confirmation email shortly after submitting this form.

All fields are required field unless otherwise noted.

Your Contact Information
GT/PRISM ID (Optional)
First Name
Last Name
Email Address
Phone Number

Request/Problem Details
Request Summary
Request Details	Please be as specific as you can, and include: WHICH COMPUTER, WHAT ROOM, WHAT TIMES (Please include at least two specific time windows) that IT Services can come and work on your machine. Please be aware that we will need at least one day advanced notice of the availability of your machine. If a ticket is submitted at noon and the window of availability is 3pm-4pm of the same day IT Services cannot guarantee anyone will be able to address the ticket.
Disclaimer: By submitting this request you acknowledge and agree that during the times listed IT Services will be allowed to log off your account if your computer is left locked or logged in.We strongly encourage that you save your work every time you leave your computer, IT Services will be unable to recover any unsaved information. Unless specifically stated otherwise in your request, IT Services may remotely connect to your computer.